Welcome to NYS-Unemployment! This website will provide you with the information and contact details you need to make the most of the services offered by the New York State Unemployment Agency. Whether you are interested in filing for unemployment benefits, are searching for work, need information on how to file a safety complaint against your employer or would like to apply for a grant to train your employees, we have the program for you and the information you need to qualify for it.
Unemployment State Services
Have you recently become unemployed and would like an overview of the state services available to workers in the State of New York? Click here and read our article on New York State Unemployment Services. You will learn about the New York State Worker Protection Program, the Unemployment Insurance Program, the Career Services offices and the Workforce Development Program. Besides giving a summary of the purpose and benefits each program provides we also provide links to the key websites of each department.
Unemployment Benefits
Do you need help filing your unemployment claim? Would you like to know what requirements the NYS has for new unemployment insurance applicants? Our article on NYS Unemployment Benefits answers one of the most frequent questions our readers ask: do I qualify for UI benefits? This article discusses the main employment and income requirements your need to meet to qualify for benefits in New York State. Click here to learn more about the minimum requirements to receive UI compensation.
Unemployment Office
Do you need the contact details of your local unemployment office? Do you have a query, a complaint or a question you don’t find answered in our website. Click here for an extensive database of the unemployment offices and career centers of New York State organized by county. We also provide a list of the most used telephone numbers and online forms to file your initial claims and weekly certifications.
Unemployment Extensions
Despite your best efforts you may find it harder than you anticipated to find a new job. In fact, you may even exhaust all your NYS UI benefits. What other programs can you apply for to continue receiving an income while you search for work? Click here to read our article on New York State’s Extended Benefits programs. The article discusses the two federal unemployment programs NYS workers can qualify for. We also provide the cut-off dates and maximum benefit weeks you can apply for with each program. You can also learn how the EUC program works in New York, and which tiers New York workers qualify for.
The New York State Unemployment Office manages Unemployment Insurance benefits applications, career search services and employment training programs, as well as many other useful tools for unemployed workers. Unfortunately, many unemployed workers are not aware of these programs and do not benefit from services they are entitled to.
This article will provide a list of links and contact information for the New York Unemployment Office and its many programs. Our website provides a wide selection of useful articles to answer your questions about NYS UI benefits. However, often the only way to get the information you need is to contact your local NYS Unemployment Office. At the end of this article we provide a full list of Unemployment Workforce Offices by county in alphabetic order.
However, often you can avoid the time and cost of going to an unemployment office by simply visiting the NYS Unemployment Office website or calling its Tele-Service number. Please find below a list of situations you may encounter and the website/ telephone number or office you should visit.
- If you want to file a claim, click here for an online application or call 1.888.209.8124.
- You have an enquiry about your claim. Call 1.888.209.824 or if you are out of New York 1.877.358.5306 or click her for an online inquiry form.
- If you are having problems with your NYS Direct Payment Card, call Chase’s customer service department at 1.877.221.1634.
- If you are an employer or business and have questions about your collections, employment insurance tax or the claims of one of your employees call 1.888.890.5090.
Albany County
* New York State Department of Labor
175 Central Avenue
Albany, NY 12206
Telephone: 518-462-7600
Fax: 518-462-2768
Allegany County
* Olean
175 North Union Street
Suite 4
Olean, NY 14760
Telephone: 716-373-1880
Fax: 716-372-3564
Bronx County
* 358 East 149th Street,
Bronx, NY 10455
Phone: 718-960-7901
Fax: 718-960-7902
Broome County
* Broome Tioga Workforce New York
171 Front Street
Binghamton, NY 13905
Phone: 607-778-3005
Fax: 607-778-3009
Cattaraugus County
* Olean
175 North Union Street
Suite 4
Olean, NY 14760
Telephone: 716-373-1880
Fax: 716-372-3564
Cayuga County
* Cayuga Works Career Center
199 Franklin Street
Suite 204
Auburn, NY 13021
Telephone: 315-253-1590
Fax: 315-253-1135
Chautauqua County
* Dunkirk
407 Central Avenue
Dunkirk, NY 14048
Telephone: 716-366-9015
Fax: 716-366-0502
* Chautauqua County One-Stop
23 East Third Street
Jamestown, NY 14701
Telephone: 716-661-9553
Fax: 716-664-9459
Chemung County
* Elmira
318 Madison Avenue
Elmira, NY 14901
Telephone: 607-733-7131
Fax: 607-737-8973
Chenango County
* Norwich
1 O’Hara Drive
Norwich, NY 13815
Telephone: 607-334-2201
Fax: 607-334-6540
Clinton County
* Plattsburgh
194 U.S.Oval
2nd Floor
Plattsburgh, NY 12903
Telephone: 518-561-0430
Fax: 518-561-9566
Columbia County
* Hudson
Columbia-Greene Community College
4400 Route 23
Hudson, NY 12534
Telephone: 518-828-4654
Fax: 518-828-8474
Cortland County
* Cortland
99 Main Street
Cortland, NY 13045
Telephone: 607-756-7585
Fax: 607-756-5531
Dutchess County
* Poughkeepsie
233 Main Street
Poughkeepsie, NY 12601
Telephone: 845-473-9000
Fax: 845-471-6942
Erie County
* Buffalo
284 Main Street
Buffalo, NY 14202-4081
Telephone: 716-851-2600
Fax: 716-851-2638
* Orchard Park
Erie Community College
Employment & Training
3176 Abbott Road
Telephone : 716-270-4444
Fax: 716-825-7583
* Williamsville
4175 Transitown Plaza
Williamsville, NY 14221
Telephone: 716-634-9081
Fax: 716-634-9262
Essex County
* Malone One-Stop
158 Finney Boulevard
Malone, NY 12953
Telephone: 518-481-5755
Fax: 518-481-6663
* Plattsburgh
194 U.S.Oval
2nd Floor
Plattsburgh, NY 12903
Telephone: 518-561-0430
Fax: 518-561-9566
Franklin County
* Malone One-Stop
158 Finney Boulevard
Malone, NY 12953
Telephone: 518-481-5755
Fax: 518-481-6663
* Plattsburgh
194 U.S.Oval
2nd Floor
Plattsburgh, NY 12903
Telephone: 518-561-0430
Fax: 518-561-9566
Fulton County
* Gloversville
199 South Main Street
Gloversville, NY 12078
Telephone: 518-725-6473
Fax: 518-773-8202
Genesee County
* Batavia
Genesee County Career Center
587 East Main Street, Suite 100
Batavia, NY 14020
Telephone: 585-344-2042
Fax: 585-344-4495
Greene County
* Hudson
Columbia-Greene Community College
4400 Route 23
Hudson, NY 12534
Telephone: 518-828-4654
Fax: 518-828-8474
Hamilton County
* Malone One-Stop
158 Finney Boulevard
Malone, NY 12953
Telephone: 518-481-5755
Fax: 518-481-6663
* Plattsburgh
194 U.S.Oval
2nd Floor
Plattsburgh, NY 12903
Telephone: 518-561-0430
Fax: 518-561-9566
Herkimer County
* Herkimer
320 N. Prospect Street
Herkimer, NY 13350
Telephone: 315-867-1400
Fax: 315-867-1411
Jefferson County
Watertown
1222 Coffeen Street
Watertown, NY 13601
Telephone: 315-782-9252
Fax: 315-782-2073
Kings/Brooklyn County
Schermerhorn Street Workforce1 Career Center
10 MetroTech Center
625 Fulton Street, Suite 4-100
Brooklyn, NY 11201
Telephone: 718-780-9201
Fax: 718-624-5713
Lewis County
* Lowville Common
5274 Outer Stowe Street
Lowville, NY 13367
Telephone: 315-376-5800
Fax: 315-376-5328
Livingston County
* Geneseo
Livingston County Office of Workforce Development
Livingston County Government Building
6 Court Street, Room 105
Geneseo, NY 14454
Telephone: 585-243-7047
Fax: 585-243-7918
Madison County
* Working Solutions Career Ctr.
1006 Oneida Plaza Drive
Oneida, NY 13421
Telephone: 315-363-2400
Fax: 315-363-4449
Monroe County
Rochester
276 Waring Road
Rochester, NY 14609
Telephone: 585-266-7760
Fax: 585-266-7041
Montgomery County
* Amsterdam
2620 Riverfront Center
Amsterdam, NY 12010
Telephone: 518-842-2240
Fax: 518-842-3802
Nassau County
Hicksville
301 West Old Country Road
Hicksville, NY 11801
Telephone: 516-934-8517
Fax: 516-934-8507
Hempstead Works Career Center
Hempstead Executive Plaza
50 Clinton St, Suite 110
Hempstead, NY 11550
Telephone: 516-485-5000
Fax: 516-505-2049
New York
* Harlem
215 West 125 Street
New York, NY 10027
Telephone: 917-493-7200
Fax: 646-698-3040
1 Hudson Square
75 Varick Street
New York, NY 10013
Telephone: 212-775-3771
Fax: 212-775-3853
Niagara County
* Niagara Falls
1001 11th Street
Trott ACCESS Center
Suite E, Room 1014
Niagara Falls, NY 14301
Telephone: 716-278-8258
Fax: 716-278-8287
Lockport
81 Walnut Street
Lockport, NY 14094
Telephone: 716-433-6766
Fax: 716-439-8933
Oneida County
* Dislocated Worker Assistance Center
207 Genesee Street, Suite 201
Utica, NY 13501
Telephone: 315-793-2754
Fax: 315-793-2509
* Rome Working Solutions
153 Brooks Road
South West Entrance
Rome, NY 13440
Telephone: 315-356-0662
Fax: 315-339-7349
Onondaga County
* CNY Works
443 North Franklin Street
Syracuse, NY 13204
Telephone: 315-473-8250
Fax: 315-477-6996
Ontario County
* Geneva
70 Elizabeth Blackwell Street
Geneva, NY 14456
Telephone: 315-789-1771
Fax: 315-781-2289
Canandaigua
3010 County Complex Drive
Canandaigua, NY 14424
Telephone: 585-396-4020
Fax: 585-396-4028
Orange County
* Newburgh
The Maple Building
3 Washington Center
Newburgh, NY 12550
Telephone: 845-568-5373
Fax: 845-568-5079
* Middletown
Fulton Plaza
33 Fulton Street, 2nd Floor
Middletown, NY 10940
Telephone: 845-346-1100
Fax: 845-346-1301
Orleans County
* Albion
458 West Avenue, Suite 3
Albion, NY 14411
Telephone: 585-589-5335
Fax: 585-589-2715
Otsego County
* Oneonta
12 Dietz Street
Oneonta, NY 13820
Telephone: 607-432-4800
Fax: 607-432-8130
Oswego County
* Fulton
200 North 2nd Street
Fulton, NY 13069
Telephone: 315-591-9000
Fax: 315-591-9009
Putnam County
Donald Smith Government Center
110 Old Route #6
Carmel, NY 10512
Telephone: 914-225-7043
Queens County
Flushing
138-60 Barclay Ave
Flushing, NY 11355
Telephone: 718-321-6307
Fax: 718-461-8572
* Jamaica
168-25 Jamaica Ave., 2ndFloor
Jamaica, NY 11432
Telephone: 718-557-6735
Fax: 718-523-7530
Rensselaer County
* Rensselaer County One-Stop
1600 7th Ave, 4th Floor
Troy, NY 12180
Telephone: 518-270-2860
Fax: 518-270-2976
Richmond County
Staten Island
60 Bay Street
Staten Island, NY 10301
Telephone: 718-285-8388
Fax: 718-981-8749
Rockland County
*Spring Valley
Tomorrow’s Workplace
Perlman Drive, Second Floor
Pascack Plaza
Spring Valley, NY 10977
Telephone: 845-356-5100
Fax: 845-356-5949
St. Lawrence County
* Ogdensburg
1020 Park Street
Ogdensburg, NY 13669
Telephone: 315-393-4600
Fax: 315-393-5894
* Canton One-Stop
80 State Highway 310, Ste. 8
Canton, NY 13617
Telephone: 315-386-3276
Fax: 315-386-1687
Massena
35 Glenn Street
Massena, NY 13662
Telephone: 315-769-3596
Fax: 315-764-5041
Saratoga County
Saratoga County Emp & Trng
152 W. High Street, Room B204, 2nd Floor
Ballston Spa, NY 12020
Telephone: 518-884-4170
Fax: 518-884-9246
Schenectady County
Schenectady County One-Stop Employment & Training Center
797 Broadway
Schenectady, NY 12305
Telephone: 518-344-2735
Fax: 518-382-5988
Schoharie County
* Cobleskill
795 East Main Street, Suite 4
Cobleskill, NY 12043
Telephone: 518-234-4254
Fax: 518-234-4256
Schuyler County
* Workforce Development
Corning One-Stop Center
20 Denison Parkway West
Corning, NY 14830
Telephone: 607-962-2486
Fax: 607-936-0354
* Elmira
CSS Workforce New York
318 Madison Avenue
Elmira, NY 14901
Telephone: 607-733-7131
Fax: 607-737-8973
Seneca County
* Geneva
70 Elizabeth Blackwell Street
P.O. Box 1186
Geneva, NY 14456
Telephone: 315-789-1771
Fax: 315-781-2289
Steuben County
* Workforce Development
Corning One-Stop Center
20 Denison Parkway West
Corning, NY 14830
Telephone: 607-962-2486
Fax: 607-936-0354
* Hornell
107 Broadway
Hornell, NY 14843
Telephone: 607-324-8388
Fax: 607-324-6330
Suffolk County
Patchogue
160 South Ocean Avenue
Patchogue, NY 11772
Telephone: 631-687-4800
Fax: 631-687-4830
Sullivan County
* Monticello
50 North Street
Monticello, NY 12701
Telephone: 845-794-3340
Fax: 845-791-6851
Tioga County
* Owego
Tioga Employment Center
1062 State Route 38
Owego, NY 13827
Telephone: 607-687-8500
Fax: 607-687-7759
Tompkins County
* Ithaca
171 East State Street
Ithaca, NY 14850
Telephone: 607-272-7570
Fax: 607-272-2835
Ulster County
* Kingston
601 Development Court
Kingston, NY 12401
Telephone: 845-338-4696
Fax: 845-339-0607
Warren County
* Queensbury
Northway Plaza
Suite 13C
Queensbury, NY 12804
Telephone: 518-743-0925
Fax: 518-793-4316
Washington County
* Queensbury
Northway Plaza
Suite 13C
Queensbury, NY 12804
Telephone: 518-743-0925
Fax: 518-793-4316
Wayne County
Lyons
1519 Nye Road
Lyons, NY 14489
Telephone: 315-946-7270
Fax: 315-946-7271
Westchester County
Peekskill
201 South James Street
Peekskill, NY 10566
Telephone: 914-737-3490
Fax: 914-739-8759
White Plains
120 Bloomingdale Road
White Plains, NY 10605
Telephone: 914-995-3910
Fax: 914-995-3958
* Yonkers
20 South Broadway – 12th Floor
Yonkers, NY 10701
Telephone: 914-965-9500
Fax: 914-968-7328
Wyoming County
Warsaw
448 North Main Street
Warsaw, NY 14569
Telephone: 585-786-3145
Fax: 585-786-3074
The New York State Unemployment Insurance offers additional programs to long-term unemployed workers who exhaust their state UI benefits. In total the NYS UI program provides a maximum of 93 weeks of unemployment benefits to insured workers who have lost their employment due to no fault of their own. These 93 weeks are divided between three programs: the state Unemployment Insurance program, the Emergency Unemployment Compensation program and the Extended Benefits program.
The State UI offers a maximum of 26 weeks. If after 26 weeks you are still fit and willing to work and still meet the program’s requirements you can apply for the Emergency Unemployment Compensation, or EUC, program.
The EUC program is a federally funded program that focuses on long-term unemployed workers who exhaust their basic state UI, especially those who live in states with high unemployment rates. The program is divided into four tiers. Tiers 1 and 2 are available to all states, while tiers 3 and 4 are only available to workers in states with unemployment rates of 6 percent and 8 percent, respectively. Tier 1 provides 20 weeks, Tier 2 grants 14 weeks and Tier 3 allows for 13 weeks. The fourth tier gives workers an extra 6 weeks. NYS qualifies for EUC tiers 1,2 and 3, which provides a total of 47 weeks. This program will stop accepting new applications in January 2012. Each tier has a different cut-off date for workers who are already registered. Workers on tier 1 will receive their full 20 weeks as long as they register before 01/01/2012. Workers in tier 2 will receive their 14 weeks just as long as they exhaust their tier 1 weeks by 01/01/2012. Tier 3 payments for qualified insured workers will continue up to 06/10/2012.
It is important to know what the cut-off dates for each tier and program are because if you make partial claims or take a break in your claim (e.g. you forget to file a weekly claim) your exhaust date might fall after 01/01/2012 and you may be disqualified from further tiers or programs.
New York State has an unemployment of 8.2 percent. This is below the trigger rate of 8.5 percent required to access tier 4 payments. If you exhaust your EUC benefits and still can’t find work you may qualify for NYS Extended Benefits.
The NYS Extended Benefits provides workers with up to 20 weeks of unemployment compensation benefits. To qualify you must apply before 1/08/2012 and have files your initial state UI claim by 8/02/2010. Notice, however, that the week of 1/08/2012 is also the last week the program will pay out benefits.
The NYS Unemployment Insurance Program provides temporary income to insured workers who meet the program’s requirements. It is easy to disqualify yourself from unemployment benefits if you don’t understand the employment law of NYS. Also, the Unemployment Insurance law can change from one state to another, which can cause misunderstandings. Whether you are facing unemployment or are already unemployed it is worth your time to spend a few moments understanding the eligibility requirements and application process of the UI Program in NYS.
In order to tackle the key issues you will have to deal with, we have organized this series of articles into a question and answer format and included NYS workers most frequently asked questions.
What Employment Requirements Do I Need To Meet?
To qualify for unemployment benefits in NYS you must have lost your job due to lack of work or some other reason where you were not at fault. You must also have worked for a registered employer in at least two quarters of your last base period. A base period is the period you are assessed for to judge your eligibility for UI benefits and includes the first four quarters of the last five quarters. A year is divided in four quarters starting from January to March and ending with October to December. For instance, if your were laid off in February 2011, your base period would span from September 2010 to October 2009.
You must have also earned a minimum of $1,600 during one of your base period’s quarters and your total base period earnings must be at least one and a half times your highest earning quarter. To illustrate, if you earned $3,000 in your highest earning quarter, you must have earned at least $4,500 during the rest of your period.
An alternative way of assessing your benefits is to use your alternate base period which spans the last four quarters of your base period. To illustrate, if you lost your job in February 2011, your alternate base period would go from December 2010 to January 2009. In case you do not qualify for benefits using your base period or you think you would get a larger weekly benefit amount with this method you should request the Department of Labor to use this method to estimate your weekly benefit amount and total entitlement.
If you do not qualify for benefits with either your base period or alternative base period but you think you would qualify if your latest work were included, you can wait until the next quarter to make your initial claim.
The New York State Department of Labor is responsible of managing the New York Unemployment State Services programs. If you are a worker in New York State you should be familiar with these programs and know what benefits and services you are entitled to. The NYS Department of Labor has a well designed website which provides access to most of the services these programs provide from the comfort of your home. This article provides a brief description of these services and programs, as well as direct links to them.
The NYS Worker Protection program is designed to protect workers from accidents and illness related to the workplace and to ensure employment laws are respected. If you believe your employer is not following the law or your rights as an employee are not being respected contact this department and find out what they can do for you. For instance, if you are not paid your wages, they are below the state minimum wage or you are asked to work excessive hours or under dangerous conditions, you could receive help and support from the worker protection program.
The Unemployment Insurance program is often the first department workers have dealings with. Usually, after being sacked or laid off from work. If you have been lost your job due to no fault of your own, you may qualify for compensation from the Unemployment Insurance. In New York State UI benefits are funded by a tax paid by all registered employers. If you think you qualify for UI benefits or some other program, this is the department you should contact. Our website will provide further instructions in how to benefit from the Unemployment Insurance services available to workers.
Receiving temporary financial assistance after losing your job can only help you so far. The goal of every unemployed workers is to find a new source of employment. The Career Services program provides a selection of tools and services to help you in this endeavor. For example, the Career Services website will provide you access to current openings, contact details of companies who are hiring, information on the careers which are in most demand and provide the best wages and benefits, a database of potential workers, help with writing your resume and many more useful tools.
The Workforce Development Department provides a forum for workers and businesses, so they can meet each others needs and requirements. The key of a vibrant economy and successful businesses is highly trained workforce. The Workforce Development department provides workers with the tools to improve their training and businesses with the resources to find the skilled workers they need and further train the workers they already have.